
Use market mapping to analyze your competitors, identify gaps in your market or segment your customers
When a company e.g. has identified an appropriate segment to which it wishes to sell its product, the next challenge is to position the product to suit customers' wants and needs.


One way to do this is by using a "market map". This is a "map" or a visual representation of where your competitors or customers are based on two different dimensions:
Examples of dimensions:
Below you see an example of an illustrated market map. The map shows one possible way to map the chocolate bar market against two different dimensions: Quality and price

Source: https://www.tutor2u.net/business/reference/marketing-market-mapping
One option is to identify where there are "gaps" in the market. That is identify where on the map, customer needs and wants do not meet.
Eg. Devine Chocolate, in the map above, has identified that there were customers willing to pay a higher price for chocolate made from Fairtrade cocoa. Premium Chocolate has taken advantage of the fact that there is also a market for organic chocolate at a high price. Both of these brands are in the high quality / high price quadrant.
When using market mapping, it is important to ensure that market research confirms that there is actually demand for products in the "gap" you have identified. There can be many good reasons why your customers do not want to buy a product that could fill an identified gap.
Sometimes you also see combined market maps that both illustrate product categories and the preferred wishes or needs of different market segments. Here you plot both the different product categories and customer segments into the map based on the same two dimensions.
This means that the company gets a better picture of how their products are positioned in relation to their various target groups.
You can see an example below:

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