For many managers and entrepreneurs, team building and teamwork are a bit like the engine of a car. With its many moving parts, electronic components and unknown trinkets hidden under the bonnet, few people have a clear picture of how it works. Fortunately, we have mechanics to help us with the car's tinkering. And researchers who can help us figure out how teamwork fits together, under the hood.
Here we lift the "metaphorical" helmet of team building and give you an idea of which screws, bolts and nuts you can turn, tighten or remove to get your team to achieve top speed, based on a number of the most important research findings in the area.
First, let's get the biggest hurdle out of the way: Despite team building's tarnished reputation (thank you, rabbit killer course and endless mess mom exercises!), team building can actually have a positive effect on a team's performance—if done right.
According to entrepreneur.com research shows that team building works. If you avoid offensive, awkward and forced situations. So don't ask your team to reveal their worst fears, and avoid pushing them into situations they don't want to be in. Few people like this forced mix of work and personal life.
What can be done instead?
David W. Ballard of APA's APA's Psychologically Healthy Workplace Program, denominator these five simple activities:
So who should you have on your team? The research comes up with several different propositions. Make sure you have:
We have all heard stories of how a star employee is headhunted by another company that has high expectations that he will deliver the same results in the new company. But that doesn't happen – the star falls through. It turns out there is a reason for this.
Because your star employees are more dependent on their team than you might think.
Research from 2006 among cardiac surgeons shows that surgeons' performance improved over time when they had the opportunity to work with the same team over a longer period of time. When the surgeons replaced other doctors at a well-known hospital, but with a unknown team, this improvement could not be transferred.
So even if the surgeons were familiar with other hospitals (and therefore there is no question of them being confused or "out of place"), they did not have the same tacit understanding of their team. And the result is that they do not perform as well as in their primary hospital with their normal team.
One survey from Mannaz shows that Danish companies' three biggest challenges with distributed or virtual teams are:
But it turns out, if these challenges are addressed, then virtual teams can beat non-virtual teams. The solution can, according to 2009 MIT research, is divided into two types of processes:
One of the conclusions from the report is that virtual or distributed teams perform better because they need to have some tools and processes in place that improve e.g. communication and collaboration.
Surprisingly, even a very small distance, such as the distance from the 1st to the 2nd floor of the same building, had great significance. In fact, the study shows that teams sitting on different floors of the same building performed the worst. The researchers explain this by saying that the trip up the stairs is expected to have no significance, and that therefore some of the necessary task-related and social-emotional processes are not initiated. Which, according to the researchers, can clearly be seen in the results of these teams.
If both the task-related and the social-emotional processes are in place, then virtual teams actually perform better than local teams – even if they score equally high on the use of the task-related and social-emotional processes.
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