By Karsten Koch
License to THRILL is a tool for management development and success!
"The THRILL factor" is a registered trademark that covers a method for strengthening management, relationships, teams and results in companies and organisations. THRILL has been in constant development since Meng & Company was established in 1990 and has roots that stretch back even further.
THRILL was created on the basis of a constant wonder about what factors come into play when a team achieves great success, e.g. in a development process, while another comparable team simply folds and otherwise continues its work as if nothing had happened already after a relatively short time.
Analyzes and conversations with teams in a multitude of company and organization types both nationally and internationally have derived the success mechanisms, and there are several factors that create and strengthen success. Most companies stand on a platform, supported by four legs in addition to the purely professional:
For each of the "four legs" it applies that the strength you have in one leg - is automatically transferred to the other legs. In addition, practical living rules for concrete behavior play a significant role, which was – and is – again, in the vast majority of the analyzed teams. The sum of the discoveries about the factors that separate mediocre teams from the strongest can be simply summarized in the THRILL model.
When the product is in order, the logistics work and all other practices in the department are in place, it is simply the THRILL factor that determines whether the team and thus the results will be out of the ordinary or not.
... strengthens what already exists in an organisation: Vision, Mission and Values.
THRILL is therefore a method that STRENGTHENS what already exists in an organisation: Vision, Mission and Values. THRILL builds on previous experience, formalities and learning that may already be in the organization. THRILL is a catalyst that gets people to do more of the right thing - and of what they already know works, just as it gives the individual employee the opportunity to create an even stronger connection between customer, opportunity and delivery in practice.
The THRILL method is available as a series of seminars within Service, Sales, Cooperation, Management, Presentation Technique, Teamwork and Production. In addition, the method is often used in tailored courses over a short or long time, as internal development courses for public or private companies.
THRILL has proven to be an extremely effective tool for the development of various types of organizations such as: the telecommunications industry, IT, banks, the entertainment industry, restaurants/hotels, etc.
THRILL is an acronym and the letters have the following meaning:
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